Failure Diagnosis and First Aid

Click the button below for a list of common complaints, their source, plus tips and tricks as to how to rectify the issue.

Failure diagnosis

Component Replacement

The wearable parts are: The sprocket, carrier, chainring, jockey wheels on the chain tensioner, twist shifter rubber grip, shifter cables and the brake disc. How quick the parts wear is down to how the product is used and cared for (pressure, dirt, weather and care).


To guarantee the safe function, these parts must be replaced as soon as they are no longer capable of performing correctly.

Let the workings of your bike be regularly checked over by a professional bike workshop.

Sprocket Reversing / Replacing

If one side of the sprocket is worn out, it can be easily turned. This applies to screwed and splined sprockets.


Oil Change

An oil change must be completed every 5000 km or once per Annum to ensure the 25 ml quantity of oil is retained and is free from dirt/moisture contamination. This process ensures that the SPEEDHUB 500/14 will always contain enough oil for lubrication (regardless of oil lost due to sweat oil) and also ensures that any penetrated moisture is rinsed out.

Manual oil change

Rubber Grip Replacement

When replacing the Grip Rubber, it is not necessary to remove or replace the shifter cables.


Shifter Cable Replacement

If a shifter cable needs to be replaced, you can do it yourself in a few simple steps. On the following page we link the relevant chapters on cable routing.

To the Links

Hub Cable Replacement

Cables remain one of the few components still subject to normal wear-and-tear. A broken hub-cable can therefore easily be replaced individually. Instructions for this replacement process can be found by clicking the button below.


Brake Rotor Replacement

If the brake rotor should is worn or need replacing for any other reason, the rear wheel, along with the SPEEDHUB axleplate, will need to be removed prior to replacing the rotor.  Click the button below to see step-by-step instructions on this porcess.



Splined Sprocket System Upgrade

Every existing Rohloff SPEEDHUB 500/14 unit can be upgraded to our new Splined Sprocket system. All the necessary information and instructions on this process can be found by clicking the button below.


Splined Lock-ring Carrier Conversion

Instructions for each of the various conversions to our Splined Lock-ring Carrier.


Gear Mech Conversion

A gear-mech converison is usually only necessary, when mounting the SPEEDHUB to a different bicycle frame. Click the button beow for instructions on how to carry out this process.


Chain Tensioner Replacement

The Rohloff chain tensioner has been equipped with a modified spring since the end of 2002. Our conversion kit (Art. #8248) can be used to adapt all older Rohloff chain tensioners, so they can make use of this redesigned, improved spring.S Click the button below to find out how.


Gear-unit Replacement

The 14 speed internal gear-unit of every Rohloff SPEEDHUB 500/14, can be completely removed from the hub shell, permitting a fast and easy replacement should needs be. Click the button below for instructions as to how to complete this process.


Tools and Screws

Click the link below to view a list of all dimensions, torque values and the necessary tools required, for bolts and screws used on all SPEEDHUB and SPEEDHUB accessories.