We know that careful treatment of your personal data is very important to you. Rohloff, too, places the utmost importance on protecting personal data. Personal data means any information concerning the personal or material circumstances of an identified or identifiable individual. Examples of personal data include e-mail addresses, names and postal addresses. Rohloff may use personal data for internal purposes, e.g., for data analysis, research, or to improve its products. The personal data collected by Rohloff is handled with the utmost care. We use and process your personal data solely within the limits of the statutory provisions on data protection and data security applicable in the Federal Republic of Germany. Below, you will find information on which data is recorded when you visit our home page and how this is used:
Data Protection Officer
We collect, save, process and use your details so that we may correctly address and send the Rohloff Newsletter, current information about Rohloff services and products that may be of interest to you, and to provide you with personal and individual support within the scope of customer relations. We assure you that your data will not be passed on to third parties for commercial purposes. For us, it is a matter of course that we safeguard your privacy under all circumstances and we collect, save, process and use the data in accordance with the respective regulations on the protection of personal data. In some cases, Rohloff processes the data using external service providers, who exclusively save, process and use the data on our behalf for the purposes outlined above.
Please note that web-based data transmission is subject to security gaps, and therefore full protection from third-party access cannot be guaranteed.
Of course, you can view our website without cookies as well. Most browsers accept cookies automatically. You can prevent the storage of cookies on your computer by checking "do not accept cookies" under your browser settings. For details, please see the instructions from your browser provider. You can also delete cookies in your browser at any time. If you do not accept cookies, this may limit the functionality of our site.
For technical reasons, the following data among other things that is sent to us from your internet browser or our web space provider (known as server log files) is collected:
Browser type and version
Operating system used
Website that routed you to us (referrer URL)
Website you are visiting
Date and time of your access
Your IP address
This anonymous data is stored separately from any personal data you provide and does not give any information about anyone's personal identity.
Our website uses components (videos) from YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a Google Inc. company, Amphitheatre Parkway, Mountain View, CA 94043, USA.
Your Rohloff Shop Finder locator uses Google Maps API from Google Inc. to show the location of branches on an interactive map. When using Google Maps on the Rohloff website, user information and a user's IP address will be transferred and stored on Google's servers in the USA.
Under its data protection policy, Google does not pass this information on to third parties, but does make exceptions to this rule. This means that data collected in this way may be provided to third party where such is required under USA legislation or where such data is processed by third parties on Google's behalf. More information on Google Inc.'s data protection policy: www.google.com/policies/privacy/.
You can also disable Google Maps to stop your personal data from being transmitted to Google. To do so, disable Java Script in your browser. Please note that doing so means that it will no longer be possible to use our branch locator.
Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our website or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.
If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.
Upon request, we will be happy to share with you the personal data we have stored about you. You have the right at all times to withdraw your consent to storage and use of your data with future effect. Please address questions about data protection at Rohloff, or about the storing, processing and deletion of your personal data, to:
Data Protection Officer