Imprint

Rohloff AG
Mönchswiese 11
34233 Fuldatal
Germany

Management board: Werner Schiller

Rohloff Chairman of the supervisory board: Martin Diederichs

Handelsregister Nr.: Amtsgericht Kassel HRB 4472

 

Contact

E-mail: service(at)rohloff(dot)de
Phone: +49 561 51080-0
Fax: +49 561 51080-15

We do not accept office files per Email for data security reasons. Moving forward, please ensure such files are converted and emailed to us as a PDF file. E-Mails over 10MB can also no longer be accepted. We recommend uploading files to a cloud and emailing us a link if larger files (e.g. audio/video) need to be forwarded to us.

Telephone hours

Monday till Thursday: 10-12 am and 14-16 pm
Friday: 10-12 am


Our headquarters in Kassel-Fuldatal at night.

Data Protection Declaration

We know that careful treatment of your personal data is very important to you. Rohloff, too, places the utmost importance on protecting personal data. Personal data means any information concerning the personal or material circumstances of an identified or identifiable individual. Examples of personal data include e-mail addresses, names and postal addresses. Rohloff may use personal data for internal purposes, e.g., for data analysis, research, or to improve its products. The personal data collected by Rohloff is handled with the utmost care. We use and process your personal data solely within the limits of the statutory provisions on data protection and data security applicable in the Federal Republic of Germany. Below, you will find information on which data is recorded when you visit our home page and how this is used:

Person(s) responsible:

Rohloff AG
Data Protection Officer
Mönchswiese 11
34233 Fuldatal
Germany

We collect, save, process and use your details so that we may correctly address and send the Rohloff Newsletter, current information about Rohloff services and products that may be of interest to you, and to provide you with personal and individual support within the scope of customer relations. We assure you that your data will not be passed on to third parties for commercial purposes. For us, it is a matter of course that we safeguard your privacy under all circumstances and we collect, save, process and use the data in accordance with the respective regulations on the protection of personal data. In some cases, Rohloff processes the data using external service providers, who exclusively save, process and use the data on our behalf for the purposes outlined above.

Please note that web-based data transmission is subject to security gaps, and therefore full protection from third-party access cannot be guaranteed.

Cookies

Our site uses cookies to track visitor preferences and optimally enhance the design of our website. Cookies are small files stored temporarily on your hard drive. This simplifies navigation and makes a website much more user friendly. Cookies also help us identify very popular areas of our website. This allows us to tailor the content of our website precisely to your needs, thereby improving our offers for you. These cookies allow for the identification of computers, but not personal identities.

Of course, you can view our website without cookies as well. Most browsers accept cookies automatically. You can prevent the storage of cookies on your computer by checking "do not accept cookies" under your browser settings. For details, please see the instructions from your browser provider. You can also delete cookies in your browser at any time. If you do not accept cookies, this may limit the functionality of our site.

Server data

For technical reasons, the following data among other things that is sent to us from your internet browser or our web space provider (known as server log files) is collected:

Browser type and version
Operating system used
Website that routed you to us (referrer URL)
Website you are visiting
Date and time of your access
Your IP address

This anonymous data is stored separately from any personal data you provide and does not give any information about anyone's personal identity.

How to contact us

If you contact us using our contact forms, we will store and use the information you provide for purposes of handling your request. Your data will not be shared with third parties or compared with other data sources.

Newsletter

You can subscribe to newsletters on our site. We need your e-mail address for this purpose. You can unsubscribe from the newsletter at any time. To do so, follow the link in the confirmation e-mail or in any newsletter that you receive from us.

We will not share your e-mail with third parties.

Use of YouTube components with expanded data protection mode

Our website uses components (videos) from YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a Google Inc. company, Amphitheatre Parkway, Mountain View, CA 94043, USA.


The videos are integrated into expanded data protection mode. However, like most websites, YouTube uses cookies to gather information about the visitors to its website. YouTube uses this information among other things to collect video statistics, prevent fraud and improve user-friendliness. This also involves a connection to the Google DoubleClick network. When you start the video, this may trigger other data processing steps. This is outside our influence. For more information about data privacy at YouTube, see their data privacy statement at: www.google.de/intl/de/policies/privacy/

Google maps

Your Rohloff Shop Finder locator uses Google Maps API from Google Inc. to show the location of branches on an interactive map. When using Google Maps on the Rohloff website, user information and a user's IP address will be transferred and stored on Google's servers in the USA.

Under its data protection policy, Google does not pass this information on to third parties, but does make exceptions to this rule. This means that data collected in this way may be provided to third party where such is required under USA legislation or where such data is processed by third parties on Google's behalf. More information on Google Inc.'s data protection policy: www.google.com/policies/privacy/.



You can also disable Google Maps to stop your personal data from being transmitted to Google. To do so, disable Java Script in your browser. Please note that doing so means that it will no longer be possible to use our branch locator.

Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our website or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at vimeo.com/privacy.

Information / Withdrawal / Deletion

Upon request, we will be happy to share with you the personal data we have stored about you. You have the right at all times to withdraw your consent to storage and use of your data with future effect. Please address questions about data protection at Rohloff, or about the storing, processing and deletion of your personal data, to:


Rohloff AG
Data Protection Officer
Mönchswiese 11
34233 Fuldatal
E-Mail: service{at}rohloff.de