To quickly identify and correct a malfunction while using the Rohloff SPEEDHUB 500/14, users can access a list of standard solutions in the owners manual. Please refer to these troubleshooting hints in the event of problems occuring. Should a solution relating to your particular problem not be listed, please contact your dealer or Rohloff AG direct.
The troubleshooting section can be found in the owners manual. Chapter: Service And Repairs - Appendix - Troubleshooting
Link to the SPEEDHUB 500/14 Owners Manual PDF