Normal Mode

In this mode, an E-14 software update – if available – can be downloaded from the Rohloff server and installed on the E-14 Shifter Unit.

The correct procedure is described below:

Switch eBike system “OFF” before starting the App

Start the App by tapping the App symbol on your mobile device.

The smartphone must be connected to the Internet.

The serial number of the Rohloff E-14 Shifter Unit must be scanned into the App using the camera on your mobile device, in order to create a connection between the two.

Simply click on the camera symbol to open the camera function.

The E-14 Shifter Unit serial number and its corresponding barcode are located on the underside of the Rohloff E-14 Shifter Unit.

Angle the camera so that the red line crosses through the bar-code and then move the camera nearer or farther from the E-14 Shifter Unit, to focus the camera.

The mobile device will scan the barcode automatically once focused, then switch back to the last screen. The bar-code section of the App screen will now automatically be filled with the bar-code number.

Switch the eBike system “ON” and wait for the 3 quite peep signals transmitted from the E-14 Shifter Unit.

The App now needs to be connected to the Rohloff E-14 Shifter Unit within the next 60 seconds. Do this by simply tapping the button in the App screen.

If a connection between Rohloff E-14 Shifter Unit and mobile device cannot be created, switch the eBike system "OFF" and then back "ON" again and go through the steps to trry and create a connection anew.

The mobile device should now create a connection to the Rohloff E-14 Shifter Unit.

Once found, the E-14 Shifter Unit will be displayed in the E-14 App. Tap on the E-14 Shifter Unit to select the component.

Important: If multiple Rohloff E-14 Shifter Units are located within range of the App, ensure the eBike systems of those not relevant to this process are all switched "OFF".

The Rohloff E-14 App will display both the software version currently installed on the connected E-14 Shifter Unit, as ell as the version available to download.

An update is not possible if both displayed version numbers are identical. The [ START UPDATE ] button will remain inactive.

If a new software version is available, the update process can be initiated by tapping the [ START UPDATE ] button.

Important: The distance between Rohloff E-14 Shifter Unit and mobile device, must not exceed 2 meters to avoid loss of connection.

The software update will take appoximately five minuten and can be cancelled at any stage by tapping the [ ABORT ] button. The progress bar shows the current status of the update procedure.

Confirmation that the software update was successful when the status: „finished updating device" is displayed. Tap the [ UPDATE SUCCESSFUL! CLOSE ] button to finish.

The Rohloff E-14 App screen will change back to the start screen. The Rohloff E-14 App can now be closed.

To complete the process, switch the eBike system "OFF", wait 10 seconds, then switch the eBike system back "ON". Check that the new E-14 software is listed as installed. The process for using the eBike display to check which E-14 software version is currently installed, can be found by clicking on the link below:

Instructions