New customer registration

We are very pleased that you are interested in our products. Please understand, however, that we only supply bicycle retailers and manufacturers!

Rohloff is present in over 35 countries worldwide to ensure we are capable of offering our customers with the level of support they truly deserve. If located outside Germany/Austria/Swiss/France and in need of assistance, please get in touch with the relevant Rohloff agent for your country.


Before we can accept you as a new customer, we need some more information.
If you already have a customer number with us, you can use the email address you have already provided to us to activate your B2B shop access.

Immediately after receiving your documents, if direct debit was selected, we will send you the SEPA mandate, which we will sign, by email. need.

We will then send you workshop documents, a price list and order documents with further information. You can then activate dealer access in our B2B shop using the email address you provided, which is also your user name.

You will also be regularly invited to training courses by email and provided with important information about new developments or technical changes. Please distribute this information to the responsible people.

Looking forward to working with you, Your Rohloff Service Team

To be completed by specialist retailers only!
Fields marked with * are mandatory.

Customer data
If your country is not listed, please contact the corresponding importer.
Contact person

Of course, we also deliver your orders to an address that differs from your billing address. Please enter the relevant details here. However, the billing address always remains your customer address.
Delivery to packing stations, PO box addresses or directly to your customer is not possible.

Upload multiple files?

  1. Open the folder.
  2. Hold down the [Ctrl] key.
  3. While holding down the [Ctrl] key, click each file you want to mark.
Payment options

Orders up to a value of goods of €600 will be delivered by Aarios AG, hubs or
orders with a value of goods of over €600 will be delivered by Rohloff AG.

We would be very pleased if we received your direct debit authorization/SEPA direct debit.
This makes our work and yours much easier and also saves you on transfer fees.
To make your work easier, we will give you a 2% discount.

Thank you for your trust.

Further information or order
Confirmation