As a current or potential customer, you are our main focus. As such we understand the need to speak directly with a member of our staff from time to time.

Many of the questions asked are repeated however. For this reason, answers to the most commonly asked questions have been added to our comprehensive FAQ section. Please check to see if your question has already been answered there, thus freeing up our staff to reply to other questions.

If your question is not in the FAQ section, then feel free to write, call or fax us and we will get back to you ASAP. Don’t forget to quote your current location and telephone number so that we can tailor our reply to your specific situation.

If currently located outside Germany, then please contact your local Rohloff distributor for support prior to contacting the Rohloff HQ directly.

Many thanks in advance. We look forward to speaking with you.


+49 561 51080-0


+49 561 51080-15


Rohloff AG
Mönchswiese 11
34233 Fuldatal

Telephone hours

Monday till Thursday: 10-12 am and 14-16 pm
Friday: 10-12 am